Having trouble accessing Xbox Live? Not alone

If you are trying to access something related to Xbox Live and you don’t get it, don’t assume it’s a problem with your internet, because the problem itself is that the service itself is. even seems to have problems. We received some complaints from some users here at Noticias e Tecnologia, who asked us if we were aware of any issues, we went to investigate and found that the platform really has issues.

The truth is, the issue with Xbox Live is affecting both Xbox One and PC gamers, and the Xbox team has also confirmed that the platform is in trouble:

We are aware that some users experience issues when launching their games. Our engineers are investigating. You can check here and our status page for updates.

– Xbox Support (@XboxSupport) October 23, 2020

Reports we have received indicate that when players attempt to launch games, the message “The person who purchased this product must sign in” is returned, which is most likely due to authentication issues with Xbox Live. The service status page confirms that there are issues with “Purchasing and using content” that are affecting the launch of games or applications. The issue affects Xbox One and Windows 10 devices.

Xbox Live in trouble

We checked the downdetector, which also reports the service failure:

At the time of writing, there was no information on when everything might be back to normal, but the Xbox support team is already dealing with the issue and it is expected to return. to normal in a few minutes. hours.

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Founder of Noticias e Tecnologia, and this is his second online project, after several years connected to a portal focused on the Android system, of which he was also one of its founders.

IT professional and passionate about new technologies, mechanical sports and mountain biking.